Privacy Policy

Effective Date: 12/02/2025

At Futuresend, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you use our mobile app, Futuresend ("the App").

1. Information We Collect

We may collect various types of information when you use Futuresend:

Personal Information: This includes your name, email address, phone number, and other personal identifiers provided when creating an account or contacting customer support.

Usage Data: We automatically collect details about your interactions with the App, such as device type, operating system, app version, pages viewed, and duration of use.

Location Data: If enabled, we may collect geolocation data from your device to enhance your experience.

Payment Information: If you make purchases, we collect billing details, payment methods, and transaction information. We use third-party services for payment processing that handle this data in accordance with their own privacy policies.

2. How We Use Your Information

We use the collected information to:

- Provide, maintain, and improve the App.
- Personalize your experience and respond to inquiries.
- Process payments, if applicable.
- Send you notifications, updates, and promotional offers (if opted-in).
- Monitor and analyze usage trends to enhance the App’s functionality.
- Comply with legal obligations and protect our rights and safety.

3. How We Share Your Information

We do not sell your personal information. However, we may share your data in the following scenarios:

With Service Providers: Trusted third-party providers assist with operations such as payment processing, data hosting, and analytics, and they are obligated to protect your information.
For Legal Compliance: We may disclose your information if required by law or to protect rights and safety.
With Your Consent: Information may be shared with third parties when you provide explicit consent.

4. Data Security

We employ reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission or storage is 100% secure.

5. Your Rights and Choices

Depending on your location, you have the rights to:

- Access the personal information we hold about you.
- Request corrections to inaccurate or incomplete data.
- Request deletion of your personal data (subject to legal obligations).
- Opt-out of promotional communications.

To exercise these rights, please contact us at futuresendapp@gmail.com.

6. Children's Privacy

Futuresend is not intended for users under 13 years of age, and we do not knowingly collect personal data from children under 13. If you believe such data has been inadvertently collected, please contact us immediately for removal.

7. Third-Party Links

The App may include links to external websites or services not operated by us. Please review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated through the App or via other means, so please review this policy periodically.